Managed IT Services refer to outsourced IT support and management provided by a third-party service provider. These services typically include proactive monitoring, maintenance, and support for an organization's IT infrastructure, such as servers, networks, software, and security.

Improved IT reliability and performance: Managed service providers (MSPs) proactively monitor and maintain IT systems, reducing the risk of downtime and optimizing performance, allowing you and your staff to keep working.

The specific services included in Managed IT Services can vary based on the service provider and the needs of the business. However, common services often encompass Network monitoring and management, cybersecurity, and help desk support.

Traditional IT support is often provided on a reactive basis (break/fix), where IT issues are addressed as they arise. Managed IT Services, on the other hand, take a proactive approach by continuously monitoring and managing IT systems.

Yes, Managed IT Services are beneficial for businesses of all sizes, including small businesses. They offer cost-effective access to advanced IT resources, expertise, and support that might otherwise be financially challenging for small businesses to maintain in-house.  They also allow access to resources with knowledge about the needs of multiple companies with different needs and struggles.