Managed IT Support Services in Greensboro

Customized IT Solutions Designed for YOUR Business

If you watched the video above, you can tell we’re not like everyone else you’re looking at. After 20+ years, we’ve already made our competition’s mistakes, and we just prefer to do it right and talk straight about who we are and what we can offer your company. No IT Sales Jargon. Real talk from a real IT Support and Services company who would rather start a relationship with your company than get you to sign a 3-year contract. So, let’s talk about what we can offer your company.

Let’s start with services our other clients use and trust in daily:

Proactive IT Support: Our team and software watch your systems around the clock, swiftly addressing potential issues to prevent downtime and keep you and your staff able to do your jobs.

Personalized Local Help Desk Assistance: Our team is available via phone or email. We provide prompt and practical solutions to your IT issue getting you back to your job and able to focus on that day’s tasks and customers.

Advanced True Cybersecurity: We use the best security hardware and software we’ve found. We’ve personally tested and trusted it in our office to protect our systems, and we’ll use it to safeguard your sensitive data against evolving cyber threats. We are also the ONLY Managed IT Services Support company in Greensboro that offers it. We’ve used what our competition sells and used to sell it just like them. It let our clients and us down when keeping systems safe, so we found something better (much better). To us, it’s more important you don’t worry about what might happen if you or the staff accidentally slip up because we know no one is perfect. And since 2018, we haven’t had a SINGLE system infected because the hardware or software failed. We sleep good.

Comprehensive & Complete Cybersecurity Services to Protect Your Business

As a business, safeguarding your office and data from cyber threats is one of your main concerns, if not the primary one. It’s ours too. Our range of cyber security services looks at your whole business and how data is accessed from the inside and the outside to determine what you need to keep you safe.

Continuous Network Monitoring: We offer round-the-clock surveillance of your IT systems using our hardware and software and our Security Operations Center (SOC) staff. We ensure any suspicious activity is swiftly identified and taken care of to the point of stopping it and reversing any changes malware or ransomware made. That’s true cybersecurity protection.
Compliance Solutions: We keep you compliant with your industry security standards, such as HIPAA and PCI. Our team knows all the necessary regulations, so we can make the changes and recommendations you need to reduce the risk of legal issues and fines.
Backup Solutions: We secure your data with onsite and cloud backup options. This dual approach ensures that your information is safe and retrievable no matter the circumstance. We discuss this more below.
Security Software and Hardware Work Together: If something triggers the software on the computers, it tells the firewall to knock it off the network until the problem is fixed, preventing other computers and servers from being infected. Our competitors use cheaper software that doesn’t, but yet they charge you the same as us.

Reliable Data Backup Solutions and Recovery: Our complete backup solutions ensure your company’s information is securely stored and can be put back in the event of unforeseen incidents. We receive daily reports and review and check to see if something didn’t get backed up and why. If you forget to leave your machine on or unavailable too many times, expect a call from us.

Our comprehensive backup support covers a wide range of systems and equipment:

Servers: We provide robust server backup solutions, protecting all your essential business data on-site or in the cloud. We can back up just the data or create whole images of the server and convert them into a virtual copy of the server in an emergency if you want that option.
Computers: From desktops to laptops, backup support is available for all your computing devices. It can be customized to backup at whatever time of day and how frequently you want without slowing you down.
Firewalls / Routers: Our team ensures your firewalls/routers are functioning optimally and has backups of the settings ready in case they fail and we have to replace them.
Cloud Systems: We offer secure cloud backup solutions that protect the company’s online data storage.

Flexible Cloud Services / Azure Server Management: Running business operations in the “cloud” is here. We will manage your existing cloud infrastructure or help you create what you need, providing access to your business resources from anywhere, anytime.

How We Design and Implement Custom Cloud Solutions for Your Business

Designing and implementing tailored cloud solutions involves sitting down with you and learning what you want to accomplish and why. We’re going to discuss several key factors:

Understanding Your Goals: We start by thoroughly assessing your business objectives or the “why” to align the cloud solutions with your long-term vision. It’s got to make good business sense and not just be “cool” because “It’s what other companies are doing.”
End Users: How will they access it (in the office, outside, or both)? Just the data? A virtual desktop? Just a particular program? And how many?
Advanced Security Measures: Security is paramount. Cloud computing means a greater chance for the world to access your data. We integrate robust security features to protect your data so only the right people can use it.
Scalability for Longevity: It’s got to be able to grow and adapt with use. The solution has to allow for long term needs as well as “ramp up” if the demand quickly increases and the need arises.

Network Infrastructure Development

New locations or expansions require looking at the network and deciding if what you’ve got is sufficient or is it time for something else. When designing a robust network infrastructure, we will look at several critical factors to ensure its longevity and practicality because every environment doesn’t need the fastest and most expensive options. Some of those factors include:

Alignment with Business Goals: The network must be tailored to meet the specific objectives of your business, ensuring it supports current operations and future growth plans.
Wireless Coverage: We’re going to conduct a site analysis to provide comprehensive wireless coverage. No one wants dead zones, and we want to ensure seamless meshed connectivity across your entire workspace.
Security Measures: We’re going to look at the firewall and see if it can handle the new network design and all that comes with it. If it can handle the additional traffic and slow everyone down, we’ll all hear about it.

Why Greensboro Businesses Choose Trinity Solutions Inc.

Selecting the right Managed IT Support Services provider is crucial. Here’s why Trinity Solutions Inc. is the preferred choice for many Greensboro businesses:

Deep Community Roots: As a proud member of the Greensboro community, we are dedicated to supporting local businesses and contributing to the area’s growth and prosperity. When you’ve been helping others for 20+ years, you just want to keep seeing people succeed.
Proven Client Success: Our clients’ success stories speak volumes. We have several clients that started with just two people and now have expanded all over the country. We were there in the beginning when they needed tech guidance, and they’re still trusting us today.
Tailored Solutions: We recognize that every business is unique. Our team takes the time to understand your specific needs and crafts customized IT strategies that align with your goals. We do NOT force you to use “our stack” to be our client like our competitors, but instead, work with your current solutions and help implement additional components to make sure you are completely protected and your company is running at its best.
Proactive Approach: We don’t just respond to issues—we anticipate them. Yes, we know every IT company out there says that, but when you receive a call from us that your sales manager’s laptop hard drive is about to die, you’ll be glad we told you in time to get a spare in place before they left to meet with your soon-to-be biggest client. We understand how important the word “proactive” really is.

Let’s Do This Right

If you’ve never invested in professional Managed IT Support Services, it can be a little scary or seem like a big step, but any other business that has done it will tell you it can transform your business operations and take you to the next level. If you are looking to switch companies, you know how important it is to find the right managed IT support services company because you’ve seen it when they weren’t. We understand, and we want you to experience it done right.

Contact our company, Trinity Solutions Inc., today at our main office (336-303-1730) and ask for Andy, or visit our Contact Us page to reach out to us and let us come meet you and see how we can help. Let’s start something you’ll be proud of.

Want to learn more about our services? You can also discover more by visiting our Greensboro IT Support Services Page.